Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, telephone number.
• Account Information: Username, password.
• Transaction Information: Details of transactions you carry out through our website or services.
• Usage Information: Information about how you use our website or services.
• Communication Information: Correspondence and communications with us.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our services.
• To communicate with you about your account or our services.
• To process transactions and provide customer support.
• To improve and optimise our website and services.
• To comply with legal and regulatory obligations.

3. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party.
• Consent: You have given clear consent for us to process your personal information for a specific purpose.
• Legal Obligation: Processing is necessary to comply with a legal obligation.
• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party.

4. Data Sharing

We may share your personal information with third parties under the following circumstances:

• Service Providers: We may share your information with service providers who assist us in providing our services.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have certain rights regarding your personal information under the GDPR, including the right to access, correct, delete, or restrict the processing of your information. To exercise these rights, please contact us using the information provided below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, don’t hesitate to get in touch with us at enquiries@smbf.global.

9. Changes to This Policy

We reserve the right to update or revise this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.